If you want a refund for your tickets, you need to send a request to the organiser of the event. Ask for a refund through the eblink{refund request form=>https://www.eventbrite.co.uk/attendee-refund-request}. Knowing what's wrong helps us make it right. If this is set to "no refunds" you can only request a refund by contacting the organizer. To set up automatic refunds, publish your event and set a 30-day, 7-day, or 1-day refund policy. As the organizer, you can eblink{issue refunds=>https://www.eventbrite.com/support/articleredirect?anum=3399} at any time. Please note that if the organizer has a no refund policy, we will defer to their policy. 3. • The order was for a single ticket. When you turn on automatic refunds, refund requests are automatically approved if: If approved, the funds will arrive in your account within 5 - 7 business days. If you choose to issue an attendee credit, you’ll also need to choose when a credit … ", click "Contact the organiser" again. Thanks for letting us know what worked for you! Contact the organizer from your Eventbrite account When organizers set up their event, they also set up a refund policy. You can't submit a refund request for your order, but you can still eblink{contact the organizer=>https://www.eventbrite.com/support/articleredirect?anum=3275} with questions. You can't submit a refund request for your order, but you can still eblink{contact the organizer=>https://www.eventbrite.com/support/articleredirect?anum=3275} with questions. • eblink{Eventbrite's Organizer Refund Policy Requirements=>https://www.eventbrite.com/support/articleredirect?anum=8480} • Credit to a future event, or refund to the original payment method 5. Sorry to hear that. Once the event is unpublished, you can choose any refund policy again. ☑️ You bought tickets before March 15th. Cookies. © 2020 Eventbrite. ", click … Click "Request a refund". Categories: Eventbrite Music, New Event Creation Experience, Creating & Editing Events & Tickets. Thanks. Terms. However, if the attendee did not request a refund through Eventbrite, you can choose between: • Refund to the original payment method: The attendee will get the refund to the same payment method used to buy the tickets. The easiest way to do that is to: If this is set to "no refunds" you can only request a refund by contacting the organiser. Choose the refund policy that suits your event best and click "Save". NOTE: Eventbrite is a self-service tool, meaning the organizer sets up their entire event listing and executes all aspects of their event through our service. ☑️ The event was scheduled to happen between March 15, 2020 - October 15, 2020. Select the ticket you want a refund for. Due to the high amount of requests, please allow up to 8 weeks to hear back. California Privacy Notice. • eblink{Eventbrite's Organiser Refund Policy Requirements=>https://www.eventbrite.co.uk/support/articleredirect?anum=8480}, Sorry to hear that. After you publish your event, you can change the policy to a more flexible one. The easiest way to do that is to: 1. When organisers set up their event, they also set up a refund policy. Select the ticket you want a refund for. This refund policy determines when attendees can request a refund through Eventbrite. There are two ways to do this through your Eventbrite account. • Cash No Refunds "No Refunds" means that the event organizer does not grant refunds for this event. Then select your event. Go to "Tickets" in your account. • 1 day: Give attendees up to 1 day before your event's start date to request refunds. Choose the refund policy that best fits your event. • eblink{Refund and cancel individual orders=>https://www.eventbrite.com/support/articleredirect?anum=3399} 1. 5. Review your details and select the contact reason "Question about my ticket". An error has occurred!
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