The space gave you the impression you were staying in a suite and that the hotel was really exclusive.The staff were all really helpful and attentive. Please be assured that we have passed your kind words to our team. Breakfast was a buffet with a vast range of food from fruit to fried noodles. Review of Hotel Maya Kuala Lumpur Reviewed 29 December 2018 via mobile Spent 1 sleepless night which didnt help after a long commute from the South. Children cry and refuse to go near parts of the hotel. In my view, both the service level and in-room fixtures are not even close to an average 5 star hotel. Ample of parking space. Just five minutes walk from the Twi Towers and main shopping area. Room is Spacious. Review tags are currently only available for English language reviews. Each time I was lulled into deep sleep, I will feel a long fingernail scratch on the base of my foot followed by knocking sounds outside the window. The ratings I have given is based on 5 star standard since this is what is claimed / advertised. Very clean and spacious room with good WiFi access. more. Dear Valued GuestThank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation.We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience.Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. I was greeted by the front desk staff with great friendly service the minute I walked in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This kind of service and room quality definitely doesn’t reflect a 5 star hotel. Highlights of the hotel include the Sky Lounge which offers a stunning view of the city skyline, and our hydrotherapy pool at Anggun Spa. Dear Valued Customer,Greetings from Hotel Maya Kuala Lumpur!Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. Nice Seating area. First impression: no welcoming atmosphere, reception very small indeed and nothing special about the setting or service, in other words just complete the formalities, room access card given to you and from there you have to find your own way....5*?????. Each time I was lulled into deep sleep, I will feel a long fingernail scratch on the base of my foot followed by knocking sounds outside the window. My room was palatial - the bed was enormous, the bathroom was the size of some inner-city hotel rooms! Centralised location. Room is big and clean. There were incessent stomping sounds and sounds of kids playing marbles all night! Kids love the pool so much. Taxes and fees that are shown are estimates only. Teekay2018, General Manager at Hotel Maya Kuala Lumpur, responded to this review. Overall is a great hotel to stay with family. I was then offered again to move to other floor with the same size room. Hotel Maya prides itself to be a 5-star ‘boutique urban resort’ in the heart of Kuala Lumpur, Malaysia. Imagine my utter disappointment when I found there was absolutely no poltergeist activity at all to report. more. Dear Valued GuestThank you for your review and I am very sorry that we did not live up to your expectations during your recent stay with us.I would like to apologize for the bathroom issues and the ongoing renovation project causing you to changed room twice. Once again, our sincere apologies. Kids love the pool so much. This designer hotel has 205 well appointed rooms - 98 studios and 106 suites. Centralised location. Ask Frogmirth about Hotel Maya Kuala Lumpur, Ask 310mikhael about Hotel Maya Kuala Lumpur, Ask Berks_Traveller_28 about Hotel Maya Kuala Lumpur, InterContinental (IHG) Hotels in Kuala Lumpur, Ascott The Residence Hotels in Kuala Lumpur, Hotels With Adjoining Rooms in Kuala Lumpur, Hotels near AJS ASIA TRAVEL & TOURS SDN BHD, Hotels near (KUL) Kuala Lumpur Intl Airport, Hotels near (SZB) Sultan Abdul Aziz Shah Airport, Hotels near Kuala Lumpur Metropolitan University College, Hotels near Tunku Abdul Rahman University College, Hotels near Asia Pacific Institute of Information Technology (APIIT), Hotels near Baitulmal Management Institute (IPB), We compared the lowest prices from 5 websites, We compared the lowest prices from 3 websites, Lanson Place Bukit Ceylon Serviced Residences, citizenM Kuala Lumpur Bukit Bintang Hotel. I stayed there for 4 nights. gallery. There were incessent stomping sounds and sounds of kids playing marbles all night! Healthy guests fall ill for no apparent reason. Unfortunately, we have not receive any extraterrestrial report as we will definitely assist our guest such as changing rooms or making a hot milk for good sleep after a tiring drive.Once again, we are sincerely sorry for the restless night and wish to make it up to you by offering an upgrade in your future stay with us.We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur.Yours sincerely,Teekay GohGeneral Manager. Room was clean and nice. 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