We have to ensure our communities get the funding, political power, and civil rights enforcement that we need and deserve. Households struggling to pay their water bills are to receive help through new social tariffs, according to the Government. "Almost 700,000 vulnerable customers are currently receiving help to pay their bills, but we have plans to go even further, with companies planning to help 1.4million customers by 2025. If you're struggling to pay for your water bills, also check out the box below on how you can reduce them. . For those who are in need, we want to work with them but we don’t want ordinary citizens who could pay to think that this just means during COVID-19 you can’t pay because none of us truly knows how long this is going to last. " IF you're not eligible for a social tariff, here are other ways to cut your bills and keep costs down. Environment Secretary Caroline Spelman said: "Many people on low incomes have been struggling to pay their water bills, and these new measures will give them much-needed help. You can also pay your bill by taking the payment slip from the bill … Due to social distancing guidelines, their office will be operating as a DROP-OFF site only. The Sun website is regulated by the Independent Press Standards Organisation (IPSO). Make sure your census form is complete and BE COUNTED! Some offer freebies to help you reduce the amount of water you use, such as save-a-flush devices and special showerheads You can also choose to be emailed when someone replies to your comment. This newsletter and past newsletters are also available on our website: https://www.durhamcommunityengagement.org/news. If you're struggling to make ends meet, not paying for essential utilities isn't an option but it can mean making tough choices elsewhere, like sacrificing healthy meals for the family or new school books. The support available varies wildly around the country, with the average bill reduction ranging from £271 to just £19, the Consumer Council for Water (CCWater) said. https://twitter.com/i/status/1267514516872429570, Atlantic hurricane season has officially started. The average water bill in England and Wales is £376, with 11% of households spending more than 5% of their disposable income on their bill. For further details of our complaints policy and to make a complaint please click here. counts and so do people with disabilities. Learn more about symptoms: http://covid19.ncdhhs.gov/about-covid-19/symptoms…. Make a picture schedule to help create predictability in your child’s schedule at home. The Greater Durham TAC Coalition makes a major impact on the need for low-cost, high-quality tax services by preparing and filing thousands of returns at Volunteer Income Taxpayer Assistance (VITA) sites in the Greater Durham area. Our banking details are: NatWest Bank PLC Sort code: 010917 Account number: 58933956. Reinvestment Partners will be offering FREE tax service at Durham's Northgate Mall June 1 - July 10, 2020. Independent Press Standards Organisation (IPSO), Actively offering payment breaks or payment holidays for anyone in financial difficulties, Adjusting payment plans quickly to help with sudden changes in household finances, Simplifying the process for customers to get extra assistance, making it as easy as possible, Helping customers get advice on benefits and managing debts, Stopping new court applications on unpaid bills during the current restrictions, and stopping any enforcement visits. Water UK chief executive Christine McGourty said: “If you’re struggling to pay your bill, or you’re worried you might struggle in the future, please approach your water company for help. Some companies will carry out individual financial assessments, while others offer reduced rates for households whose income is below a certain specified level. WaterSure Wales - This scheme caps your bill at a maximum of £399 which may reduce your bill. Tell everyone you know to do the same. Water companies are bound by regulator Ofwat's licensing conditions, leaving them unable to reduce bills for certain customers. The most insightful comments on all subjects will be published daily in dedicated articles. If contacted, you may be asked to provide identification, proof of income, a copy of your water bill, and other information. If you have lost your job or your income is suffering, you need to call your water provider as there are several things it can do to help. Comments are subject to our community guidelines, which can be viewed, Three million households in England and Wales struggle to pay their water bills, Moment sleeping Scots campers were woken by 'two feet' of water after a river burst its banks, apply for the independent scheme Watersure to reduce your bills, see their water bills slashed by up to £110 by 2025, Southern Water was forced to pay a record £126million in fines and customer rebates, Independent Press Standards Organisation (IPSO), If you’re struggling to pay your bill, discuss it with your water company. Find our Community Guidelines in full here across England and Wales currently £415. Than some residents can apply for a one time grant to cover 25 of... Tariff, here are some tips on how to ensure our communities get the funding, political power and... Use other channels to contact customers symptoms for el boletín en español, regístrese aquí reproduce material, visit Syndication. 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