Submit Back Cancel. 3. In the illustration, the first dial on the left registers 4. We need basic cookies to make this site work, therefore these are the minimum you can select. Dial Meter When the pointer on the dial is between two numbers, always record the lower number. Trying to send metre reading . I think the problem is that it doesn't like my low meter readings and wants me to check. When the pointer on the dial is between two numbers, always record the lower number. to our business site, Small You'll need to have your account number to hand, which you'll find on a recent letter or bill. How do I submit a meter reading online? You should at least have an alternative e.g. Can’t be hit with a massive bill. Do not let children play or climb on the meter. When it's time for your reading, you'll see a 'Send a meter reading' moon right on your homepage. National Fuel owns, maintains and uses its gas meters to measure how much natural gas you use. There needs to be an alternative offered, rather than just via your phone app. Click here if you received an error after clicking Submit, Disclosures Regarding Forward Looking Statements, Or call us at 1-888-634-7323 (1-888-NFG-READ). We will use your reading in your next bill to ensure it is accurate and allow you to budget with confidence. I’m becoming very frustrated now as I have no idea what the cost of my gas is. To be certain you should uninstall it and reinstall it from the App Store or Google Play Then follow these simple steps: 1. Only had the phone a month or so and have used ~20% of available storage so unlikely to be a fault with the phone. Be careful when removing icicles from the meter and any area of your roof above the meter. Access to the meter and piping is necessary for continued safe service, and your cooperation is greatly appreciated. Submit a Meter Reading . Find out how you could save energy at home. Make a difference! We use cookies to enhance and personalize your experience. What happens if I can't submit a meter reading this … I submitted readings around 2 weeks ago but in the app it still shows estimated usage. See our range of tariffs to meet your needs – whether it’s a long term fixed rate or doing your bit for the environment, we’ve got it covered. Having trouble submitting meter readings in the app? Our app runs on both Android and iOS, and it's easy to use. How to read your meter, send a reading, and set up reminders. I don't have an online account yet Simply activate your account and remember to have your account number to hand. Does pureplanet have customer services number to speak to a human ? Please try again in a few minutes. Landlords, letting agents and third parties. Simply download, register, send your reading and you're done. Having trouble submitting meter readings in the app? We use 3 different kinds of cookies. If you have app problems you need a back up system so we can email the readings through, I don't have time to mess about with this. I switched in Dec. First month shows fine, it's the 2nd month that hasn't shown yet. Thanks for responding, I'm using an iPad, iOS 9.3.5. Simply activate your account and remember to have your account number to hand. I had good connectivity and no vpn. It usually takes only a minute or two to get the reading. Sorry, we're still checking this file's contents to make sure it's safe to download. This means you could be building up credit or slipping into dept accordingly. I am also struggling to even get to the page for submitting my meter readings. business, Medium Thanks. How to get additional help and support if you need it. To supplement the readings which our specialised meter readers provide, we would encourage you to submit your own meter readings periodically. When National Fuel is not provided access for this purpose, it is required to notify the customer that gas service may be disconnected (shut off) until this safety inspection is permitted to take place. Not impressed. Timely meter reading ensures an accurate bill. Not sure how to read your meter? Have tried that way too, same problem. 09735688) registered at Cramer House, The Square, Lower Bristol Road, Bath BA2 3BH. OK, so you don't know your annual spend The reading for this meter would be: 00254. Go In the illustration, the first dial on the left registers 4. Not impressed as a new customer. We use cookies to help improve our site and your experience. Your home will have either a dial meter or a numeric meter. By mobile app How do you estimate a reading? If you don’t give your supplier meter readings they will estimate your usage. Open your Pure Planet app. If you’re not at home when they visit, or they can’t access the meter for some reason, they’ll pop a card through your door to let you know when they’ll pop by next. 2. Check if you qualify under the ECO scheme. I have tried many times since yesterday, still not connecting. Our cookie policy, Log in to book your Smart meter installation, Get help with your Smart meter and energy display, Check if you qualify under the Government ECO scheme, Ten tips to help keep your boiler running and bills low in winter, Plan ahead and avoid any unexpected costs or paying for someone else's energy, If you're moving into a property we supply, set yourself up as a customer. Can’t log on keeps directing me to authenticate email then says token error .
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